Replacement or Refunds

Replacement / refund will be made if the item is defective. 

We don't take responsibilities if the item is damaged by buyer's improper operation. 

Buyers must request their replacement / refund within 14 days after the item was purchased. 

Buyers are required to return the items for replacement / refund. 

Buyers are responsible for return postages cost.

The item must be returned with its original package before the replacement / refund is approved. 

We don't take responsibilities if the returned item is lost when being sent back. 

The replacement / refund will be provided as soon as we confirm the arrival of returned items.

Refunds will be made for item cost only, not the postage costs

Commissions, personalized, made to order items and earrings are non refundable.

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